Fitbit Not Tracking Floors

It worked for one day i woke up in the morning and it did not work that day then recorded one floor but not the rest. I realized this on the second day and looked at the blog and reset it as directed. The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.

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Thanks for bringing this to my attention.

Fitbit not tracking floors. It doesn t matter whether you run marathons or prefer nightly walks around your neighborhood a fitbit can play a crucial part in helping you reach your fitness goals. Your device registers 1 floor when you climb about 10 feet or 3 meters. Fitbit s beauty lies in its versatility. Because the device looks for continuous motion pausing when you go up a flight of stairs can cause the device to not count the floor.

When you re striving to reach those goals it s easy to get addicted to tracking your progress. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. Pressure changes due to things like weather or gusts of wind. I have read quite a few forums regarding this issue.

In any case i found that it does have one redeeming feature of somehow kicking the floor count reading so it starts working. Fitbit devices don t count floors on stationary exercise equipment such as a stairmaster or treadmill or when you go down a flight of steps. In this case there are a couple of things that may be causing your tracker to record extra floors. Thanks for taking the time to report the situation you are experiencing with your charge 3 tracking floors.

It was tracking floors very consistently up until a couple weeks ago when it stopped logging floors completely. Fitbit has probably has the same sensor as the 737 max. It s inner altimeter will calculate altitude based on atmospheric pressure. It does not register floors when you go down.

It does not track the floors climbed. By joining our community you agree to uphold these guidelines so please take a moment to look them over. Please note that fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. Your device registers one floor when you climb about 10 feet at one time.

Your device uses both an accelerometer and altimeter to track floors and registers a floor when detecting continuous motion combined with an elevation gain of about 10 feet. Whenever i seems like it is not counting floors correctly i start the altimeter app and magically the floor count starts working. This is my fourth day of having the fitbit charge 3. I restarted my fitbit several times restarted my phone updated the firmware currently at 22 55 02 and blew compressed air into the atmospheric sensor opening from a distance to.

As wtksk8r mentioned your device registers one floor when you climb about 10 feet at one time. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed.